Yes, it’s personal.
We understand what you are going through. The reason we started Comprehensive Care is to provide the best care possible to individuals and deliver it with passion.
Our Aims & Objectives
To provide a consistent and exceptional quality of care tailored to the individual needs of our service users.
To provide supportive that promotes independent choice, control and creates a significant impact in the lives of our service users.
To encourage staff development by offering new opportunities for growth.
To create a stable, secure, and non-judgmental environment where individuals feel safe to express and explore their feelings.
To work in partnership with individuals, their families, and other agencies to strengthen relationships and provide good quality care.
Our Mission Statement
Our mission is to empower individuals with disabilities and complex care needs to live independently within their community, providing opportunities for them to lead fulfilling lives. To support this, we provide supported living and domiciliary care services designed to meet the specific needs of each person.
We also offer therapeutic services through an in-house therapist, providing free intensive CBT therapy, mindfulness, DBT, and behaviour therapy, among other support services. This holistic approach ensures that individuals receive comprehensive care that addresses both physical and mental health needs. Our goal is to support them to lead valued and independent lives, stay connected to their local community and maintain their dignity regardless of their disability.
What We Believe
We adhere to our principles at all times.
Kindness and Compassion
At all times, to act with kindness and compassion to provide the best quality of care.
Respect
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
Highest Quality of Care
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
Reliability and Punctuality
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
That Something Extra
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
Embrace Cultural Differences
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
Accreditations
- Care Quality Commission registered (CQC).
- SSIP Registered
- ICO registered
- Skills for life registered
- Currently in the process of registering with ISO 9001 standards and UKHCA.
- Approved Provider for the Complex Mental Health Framework
Positive Recommendations
We are growing through word of mouth and positive recommendations based on our consistently good service to our clients and carers.
Fast Response
Our support staff are there to make sure that we have all the procedures working well to act quickly and efficiently on each client’s behalf, including our ability to start work for a client often within 24 or 48 hours of being asked.
Regulated Service
We are registered with CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals.
We look after our carers
We know that if our carers are happy and confident in their abilities, they will do an excellent job.
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
We also have a specialist carer support team who are there to offer help, advice and a listening ear to all of our carers should they require it.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.
